Return Policy
- Period For Returning Purposes
1.1 As soon as you receive the product, do check whether the product is what you asked for, or if we had made a mistake in delivering the product to you.
1.2 If you find that the product you ordered and the product we delivered are not the same, complain about the same within 24 hours of the delivery. We will fix it!
1.3 In case you received a damaged or defective product. Ensure to click clear images or shoot a video of damaged/defective product and send it to us within 24 hours to our support team at [email protected]
1.4 An important notice 24 hours period is the uppermost limit for any kind of complaint against defective, damaged, or inappropriate products. If you fail to notify us within 24 hours of delivery we might not help you out later on with the issues.
1.5 As soon as the product is returned and received by our team, the team analyzes the product to ensure adherence to our Return Guidelines. Then a brand new product is shipped at your address as usual or the refund may get initiated depending on the request of the customer.
- Terms & Conditions Of Accepting Return/Replacement
2.1 The labels and brand packaging should be intact. Do not detach any kind of labelling or brand packaging if you find the product damaged or defective. Prohibit using any other tape for packaging purposes.
2.2 While packing the product include a packing slip, invoice, and accessories that came with the product in their original packaging form (where possible). It helps us to deal with your requests in a timely and effective manner.
2.3 Replacements will be made following the stock availability on the website, if we’re out-of-stock the team will initiate a refund, and then you can place your order again when available.
2.4 Replacing the product when confirmed defective or damaged doesn’t include extra cost, so feel free to inform us regarding any queries for returning the product just ensure you share quality images and videos regarding the same.
For further queries please visit dealclear.com/contact or email us at [email protected] or call/ WhatsApp us at +91-8851354587.
- CONTACT US
Address: Planet Comm / S S Trading, 1E-25, First Floor, NIT-1, Near Milap Dava Khana, Faridabad (121001), Haryana, India
Phone number : +91-8851354587
Email: [email protected]