I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 2 business days of processing time for your order to ship out. Orders are not shipped on Sundays.
HOW LONG IS THE SHIPPING TIME?
All orders will be shipped via Shiprocket or Delhivery and International Orders will be shipped depending on the fulfillment center the product is from.
- Average transit times within India: 2-6 Business Days
- Deliveries to Remote areas or Village areas might take 1-2 days extra during the limited range of courier companies.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order with the link you will get in the email.
Following are some our trusted courier partners:
- Aramex - http://www.aramex.com/
- DTDC - http://www.dtdc.in/
- Bluedart - http://www.bluedart.com/
- Ecom Express - http://www.ecomexpress.in/
- Delhivery - http://www.delhivery.com/
ARE THERE ANY SHIPPING CHARGES APPLICABLE ON MY ORDER?
- We have standard shipping charges for most addresses.
- COD Shipping - A flat charge is applied to all orders with Cash on Delivery (Depending on order total). Orders are shipped via Standard Shipping Speed.
- There is separate shipping charges for all orders inlcuding prepaid order. For details, please refer shippig policy page.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED / DEFECTIVE
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
- Your order number.
- A picture of the damaged / defective product.
Once received, we'll be happy to send out a replacement, free of charge.